Supply chain Officer

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC Syria

DRC has been operating in Syria since 2008, initially responding to the Iraqi refugee crisis before pivoting to a full-scale response to the Syria crisis from 2011 onwards. Our work encompasses the full cycle of displacement—responding to life-saving humanitarian needs and supporting community recovery until durable solutions can be achieved. DRC Syria takes an area-based approach to supporting internally displaced persons (IDPs), returnees, and host communities across our key sectors: Economic Recovery and Resilience, Protection, WASH, Shelter and Infrastructure, and Humanitarian Disarmament and Peacebuilding (including Humanitarian Mine Action).

With an established rapid response mechanism, DRC can rapidly respond to emerging crises and shocks to meet acute emergency needs. Recognizing the significant need for early recovery and resilience programming to ensure dignified, sustainable, and cost-effective solutions for fragile communities, DRC’s programmes foster resilience for individuals and communities in situations of protracted displacement and during the initial stages of post-conflict recovery, towards a durable solution of their choice. With active portfolios in the neighboring countries of Jordan, Lebanon, Türkiye and Iraq, DRC offers a cross-border, regional response to the Syria crisis, through cross-border protection monitoring, advocacy, and trends analysis.

Role Overview:
This position is primarily focused on supporting the Area Office, ensuring full adherence to DRC’s procedures and guidelines. It aligns with the Area Office’s supply chain strategies, translating them into actionable plans and daily operations. The role also offers technical support and guidance to various programs and departments within the Area Office.

Overall Purpose:
The Supply Chain – Procurement Officer is responsible for managing the procurement of goods and services required by the programs. This includes providing technical assistance and cost estimations to support effective and compliant procurement processes.

Key Responsibilities – Supply Chain- Procurement

1. Compliance with DRC Operations Handbook: Ensure all Supply Chain processes are aligned with DRC’s Operations Handbook
2. Program Support: Provide effective and efficient logistical support to meet the operational needs of all programs.
3. Stakeholder Engagement: Establish and maintain strong relationships with Suppliers, Government entities, Partner NGOs in relation to Supply Chain matters.
4. Documentation and Filing: Maintain a proper and organized filing system for all Supply Chain documentation to ensure traceability and audit readiness.

B- Specific responsibilities

• Undertake procurement of goods and services for North Area office, in adherence to DRC’s internal policies and donor guidelines.
• Coordinate at area level to ensure all Projects requirements for goods and services are updated in procurement plan.
• Run market assessments to ensure up to date information about local market (quantities, qualities and products) is available to support project planning and technical inputs into procurement plans
• Coordinate with suppliers to establish realistic delivery timelines and monitor actual deliveries to assess supplier performance.
• Track all procurement activities—from planning and requests to final receipt—including order requests, purchase orders, RFQs, RFPs, and ITBs. Maintain and regularly update procurement trackers and share them with relevant stakeholders.
• Responsible for bid and proposal evaluations, ensuring that evaluation reports, technical assessments, negotiation minutes, and final contracts are complete and justify selection decisions.
• Draft and amend contracts as needed to support procurement processes.
• Maintain a centralized database of all procurement activities for the Area Office and specific projects.
• Ensure procurement documentation is complete and compliant with DRC and donor policies, with both digital and physical files properly organized and accessible for audits.

           Prepare and submit payment requests for completed procurements promptly to ensure timely payments to suppliers and contractors.

• Ensure all documentation required for onboarding new suppliers in DRC Dynamics is accurate, and coordinate with the SC Team Leader for finalization and Lexis Nexis screening.
• Notify non-selected suppliers of the outcome of their bids, maintaining transparency and fairness.
• Maintain and update all procurement data within DRC Dynamics, ensuring data integrity and compliance.
• Perform any other duties as assigned by the line manager in accordance with DRC needs.

Communication

Maintain a regular and effective communication channel between the Area Office (AO) and Country Office (CO) Supply Chain teams to ensure timely, efficient, and coordinated support on all related supply chain matters.

Required experience and technical competencies:

 Minimum Qualifications

• At least 4 years of experience in humanitarian Supply chain/Procurement. Out of which minimum of 2 years at Officer level in I/NGO.
• Working knowledge of procurement rules and regulations of major international donors
• Proficiency in Microsoft Office tools: Word, Excel, PowerPoint
• Prior work experience with ERP system is added advantage.

 DRC Core Competencies

All DRC roles require the post-holder to demonstrate mastery of the following core competencies:

• Striving for Excellence: Focus on achieving results while ensuring efficient processes.
• Collaborating: Engage relevant stakeholders and encourage constructive feedback.
• Taking the Lead: Show initiative and ownership, while promoting innovation.
• Communicating: Listen actively and communicate clearly, effectively, and honestly.

Demonstrating Integrity: Uphold and promote the highest standards of ethical and professional conduct in line with DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.

Education:

Diploma or equivalent professional qualification

Languages:

• Fluency in Arabic
• English proficiency (intermediary level or above)

We offer

Contract length:  until  March 2026

Level: NMH2

Location: Aleppo

Expected Start date:  as soon as possible

Application process

Interested? Then apply for this position by clicking on the below link:

• Application Link : Supply chain Officer - Application Form

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All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Need further information?If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.For further information about the Danish Refugee Council, please consult our website www.drc.org